Frequently-Asked Questions

Spa Tips
If you're new to spa treatments or Vita Vivante, here are a few tips and suggestions. If you have questions that aren't covered here, please don't hesitate to call and speak to one of our knowledgeable and friendly staff members.Planning your visit.
Call in advance to reserve treatments. Holidays like Mother's Day tend to be the busiest times, so plan ahead.
If it's your first visit to a spa, please let us know. When you call for reservations one of our consultants will be happy to talk to you about our various treatments and what to expect. Check out our article What to Expect from your Massage for more information. We want you to be comfortable and at ease through your entire treatment and welcome your questions and concerns.Make us aware of health issues you may have. We can make certain accommodations and plan treatments according to health concerns or limitations.
Try to arrive 15 minutes early. Appointments cannot run over time if you arrive late because we must allow the next guest to enjoy their treatment as scheduled. If this is your first visit, we'll have a brief questionnaire for you to fill out so that your therapist or esthetician can best plan your treatment to fit your needs. We don't want you to feel rushed, so please plan to arrive a bit early.
Remind yourself that you do, indeed, deserve such a trip. In fact, if it helps, say you are actually enhancing your "productivity" by taking time to "sharpen the saw." (We prefer to call it "rejuvenate the soul.")